Get new employees onboarded quickly by building real-life scenarios of common software workflows in your most critical systems, and testing their competency with scored assessments.
Keep your channel partners enabled to sell and support your product(s) as they change, by providing clear software training. Easily keep all training software courses updated across all partners with a single click through dominKnow’s cloud-based publishing engine.
Maximize the perceived value of your software products and increase your net retention rates by ensuring your users understands how to leverage key features. More advanced users are stickier and make great advocates if they use your software to the fullest.
Recorded demonstration of the task or function with your software application
Guided steps for a user's first experience with a specific application workflow
Allow the user to go through the motions of the experience without help
Allow users to practice with an unscored assessment to prepare them for success
Test a user’s competency of the process with a scored assessment
A dominKnow client needed to successfully educate their external clients on their software, increasing stickiness and reducing customer churn without having a dedicated team to record videos when updates were required.
The dominKnow | ONE Capture software training module allows the customer team to create task-based software lessons, and deploy them in multiple modalities across multiple channels with the award-winning ONE platform. Capture lets you record the steps in a software process in one pass-through then deploy that single lesson in multiple learning modalities reducing launch time by 50%.
Read the full storyCountless success stories across many industries demonstrate a common theme; authoring power and workflow efficiency. Hear what they have to say.
“The dominKnow | ONE platform has streamlined our review and feedback process immensely. Today everything is easily tracked and updated across time-zones and countries.
With dominKnow | ONE, SOA saves more than 50% of the time we used to spend in the review process".
We’ve earned a strong reputation for delivering superior customer support, with a human touch. We offer dedicated support programs, from a world-class support team, online user community, training and support related resources.